Politique de remboursement
We want you to be completely satisfied with your purchase. If you are not entirely happy with your order, we are here to help.
Return Eligibility
To qualify for a return, please ensure your items meet the following criteria:
- The items must be in their original, unused condition.
- The products must be returned in their original packaging, exactly as you received them.
Return Window
You have 30 days from the date of delivery to initiate your return request. Requests made after this period will unfortunately not be accepted.
How to Initiate a Return
We aim to make the process as seamless as possible for you. Please send an email to ksunsmf@outlook.com to obtain the return shipping address and further instructions on how to complete your return.
Refund Process
Once we receive your returned item and verify that it meets our return conditions, we will process your refund. Please allow 7-14 business days for the refund to be credited back to your original payment method. We appreciate your patience and your business.
